We answer all of your concerns

Do you have any questions or any problem regarding your journey that you would like to tell us about? We will be happy to personally assist you with any queries you may have.

Our FAQs

Do you have a question regarding the CAT City Airport Train? Have a look at the topics that are of most interest to other CAT passengers! Maybe you will find the answer you are looking for.

Via phone

You can contact our service team via phone:
24h Hotline +43 1 25 250

Via e-mail

We answer all of your concerns: info@cityairporttrain.com
Monday-Friday, 06:30 a.m - 02:30 p.m

Via mail

City Air Terminal BetriebsgmbH
P.o. Box 1
1300 Wien-Flughafen 

For your service

For your service
Find here helpful informations for frequently asked questions.
Reach us via service phone personally.


Children under the age of 15 years travel free of charge; older children have to pay the standard fare.
The Vienna Public Transport Authority offers subway, tram and bus connections within the Vienna City Limits. By activating the checkbox you can easily add a 24h, 48h or 72h Vienna Public Transport Ticket to your CAT Ticket.
Have you got a Promotion Code? If yes, you can enter it here. Press the button for more information!
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