We answer all of your concerns

Do you have any questions or any problem regarding your journey that you would like to tell us about? We will be happy to personally assist you with any queries you may have.

Our FAQs

Do you have a question regarding the CAT City Airport Train? Have a look at the topics that are of most interest to other CAT passengers! Maybe you will find the answer you are looking for.

Via phone

You can contact our service team via phone:
24h Hotline +43 1 25 250

Via e-mail

We answer all of your concerns: info@cityairporttrain.com
Monday-Friday, 09:00 a.m - 04:00 p.m

Via mail

City Air Terminal BetriebsgmbH
Office Park, Postfach 1
1300 Wien-Flughafen 
Austria
  



For your service

For your service
Find here helpful informations for frequently asked questions.
Reach us via service phone personally.


 Tickets


Children up to 14 years travel free of charge; older children have to pay the standard fare.
The CAT+CAB brings you from your hotel/residence to the City Check-In at Wien-Mitte and vice versa.
Have you got a Promotion Code? If yes, you can enter it here. Note: The Promotion Code is printed on the CAT ticket; please keep the customer card (ÖBB VORTEILScard, automobile club or the like) or another discount entitlement on hand for controls on board the train!
 Buy tickets  Timetable  City Check-In


City Check In closed
Due to technical reasons the City Check In is closed on Friday 3rd and Saturday 4th of February. We kindly ask our passengers to use the check in facilities at the airport. Our trains operate according to normal standards. We will update this information on Saturday 4th of February 6pm. Your CAT-City Airport Train Team


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