Tariff Regulations & Conditions of Transportation

Passenger tariffs issued by City Air Terminal Betriebsges.m.b.H. (CAT)
Tariff Regulations & Conditions of Transportation

Valid Tariffs

The following tariff regulations and conditions of transportation shall govern the transportation of persons in trains operated by City Air Terminal Betriebsgesellschaft m.b.H. between the "Wien-Mitte" railway station and Vienna International Airport. These tariff regulations and conditions of transportation shall be supplemented by the Austrian railway tariffs for the transportation of persons and baggage ("Österreichische Eisenbahn-Personen- und Reisegepäcktarif" (ÖPT)).

Tickets

Only CAT tickets shall be valid for travel in the CAT trains.

Tickets issued by other operators, transport companies, or travel associations will not be accepted.

Tickets for the transportation of persons in CAT trains may be purchased from specially designated ticket machines, over the Internet (www.cityairporttrain.com), in selected travel agencies and at railway stations throughout Austria, or directly on the train.

Prices

Ticket prices differ according to sales channel and listed below:

Children are defined as boys or girls from the age of 6 to 15 (up to midnight on the date of the child's 15th birthday).

* The reduced CAT Single Ticket is only valid in combination with ÖAMTC club card, ARBÖ club card, Vienna card, ÖBB VorteilsCARD and GdG member card.

** The We-Are-Family-Ticket is valid for one outwards and return journey made by 2 adults and up to 5 children (aged up to 14 years). In order to be able to use the We-Are-Family-Ticket, 2 adults must be travelling together with at least one child.

Advance Ticket Sales

CAT tickets may be purchased in advance, up to three months prior to the first day of validity. The period of validity is dependent on the type of ticket and sales channel; it is stated explicitly on the ticket.

Validity of Tickets

Single tickets purchased at the ticket machines are valid for 24 hours. Return tickets are valid for 30 days; 10-trip tickets are valid for 12 months – in each case beginning with the time of issue.

Tickets purchased over the Internet are generally valid as of the date shown on the printed ticket (for return tickets, as of the departure and return dates); these tickets may also be used one day before or after the stated dates.

Tickets purchased on the train are only valid on the date of purchase and for the trip in progress.

Reimbursement of Ticket Price

No reimbursement of the ticket price is possible.

City Check-In

The holder of the ticket will only be entitled to check in his luggage at the City Check-In in Wien Mitte (Vienna Centre) if he has bought a CAT ticket. Subject to contrary provisions of the respective airline, the City Check-In will be possible in the period from 24 hours before the departure at the earliest and until 75 minutes before the departure at the latest.

Baggage Transfer

Travel Baggage

Travel baggage as defined by the "ÖPT" will not be transported in CAT trains. Baggage checked at the City Air Terminal of the "Wien-Mitte" railway station prior to flights shall not be classified as travel baggage in the sense of the "ÖPT". The relevant regulations shall not apply.

Upon check-in, baggage shall be transferred to the custody of the airline that is responsible for transportation from Vienna to the passenger's next destination. CAT shall transfer the baggage between the "Wien-Mitte" railway station and Vienna International Airport in the name and at the risk of this airline.

CAT shall assume no liability toward passengers for baggage checked in at the City Air Terminal of the "Wien-Mitte" railway station. Any and all claims shall be the sole responsibility of the transporting airline.

Hand Luggage

The general provisions of the "ÖPT" shall apply to the transport of hand luggage. The transportation of bicycles and other larger sports equipment (e.g. skis, surfboards and the like) as well as bulky and overlarge objects in the trains shall not be permitted. In case of doubt, the CAT staff shall have the right to determine if transportation is permitted.

Transportation of Animals

The general provisions of the "ÖPT" apply to the transport of animals.
Dogs must be held on a leash during transport and muzzled.

Lost Baggage

In contrast to "ÖPT" provisions, the Lost & Found Counter at Vienna International Airport (fundbuero@viennaairport.com) shall be responsible for receiving objects that are lost or forgotten in CAT trains and facilities as well as for making relevant radio announcements to this counter at the airport. The handling of objects by the Lost & Found Counter at Vienna International Airport shall be determined by the legal regulations set forth in § 388 of the Austrian Civil Law Code and the statutes of the Lost & Found Counter.

Fees for the Cleaning and Maintenance of Facilities, Equipment, Supplies

A cleaning fee of € 60.00 will be charged to passengers who dirty CAT facilities, supplies or equipment.

In the event of damage caused to or theft of CAT facilities, supplies or equipment, the resulting costs will be charged to the person responsible.